What FM Businesses Need to Know About Martyn's Law

The publication of detailed guidance on Martyn's Law—formally the Protect Duty—clarifies what facilities management companies must do to meet enhanced security requirements at venues and publicly accessible locations. The legislation will require qualifying premises to implement protective security measures, with responsibilities often falling to FM providers who manage buildings, events, and public spaces. Understanding these obligations is now essential for any business tendering for or managing facilities contracts.

For service fleets supporting FM operations, Martyn's Law has practical consequences: enhanced site access protocols, stricter vehicle and personnel vetting, and potentially longer job times as security checks become routine. Van-based service teams—from cleaning and maintenance to catering and waste management—will need to factor these changes into route planning, scheduling, and client communication. Contracts may also specify vehicle tracking, driver ID, and real-time location data as part of enhanced security compliance.

FM businesses should begin reviewing contract terms now to understand where Martyn's Law obligations sit, and whether existing fleet capability supports compliance. Connected fleet systems that provide live location tracking, job logging, and digital proof of attendance will become increasingly valuable, both for winning contracts and for demonstrating due diligence. Training drivers on new site access procedures and maintaining up-to-date documentation will also be essential as the legislation comes into force.

Bluepoppy works with FM and service businesses across the South West to ensure fleet capability keeps pace with regulatory and contract requirements. We can help you assess whether your current vehicles, telematics, and leasing arrangements support emerging obligations like Martyn's Law, and where upgrades or changes make operational and financial sense. Contact us for a Fleet Cost Review that takes compliance and contract risk into account.

Bluepoppy view: Martyn's Law will change how service fleets access sites—connected systems and clear documentation will be essential for FM contract compliance.

Source: i-FM — summarised and written from a Bluepoppy perspective. We don’t reproduce the original article.